Contact Us
Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag your own experience with a fast payout poker room? Here's how to reach us.
How to reach the team
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days. If your question relates to a specific site — say, a withdrawal time, a bonus term, or licensing detail — include the operator's name and as much detail as you can, so we can look into it properly.
What we can help with
- Corrections or updates to information on any review, including bonus terms, cash-out times, or licensing status
- Suggestions for poker rooms or apps you think we should be covering
- General feedback on how we rank and compare operators, including payout speed and fund security
- Media, partnership, or advertising enquiries
What we can't help with
We're an independent review site, not a poker operator. We can't process deposits or withdrawals, resolve account disputes, verify your identity, or access your account on any site listed here. For those issues, contact the poker room's own customer support directly — details are usually in the app or cashier section of their site.
If you're having trouble managing your play or want to set limits or self-exclude, that's also not something we can action on your behalf. See our responsible gambling page for support options and the National Problem Gambling Helpline, 1-800-GAMBLER.
Before you write in about a specific review
A few things speed up a response:
- Tell us which poker room or app the query concerns, and roughly when you last checked the information
- If it's about a bonus, deposit method, or cash-out time, mention your state — real money poker in the US is regulated state by state, and terms can vary
- If you disagree with a rating or ranking, let us know why — we periodically revisit our comparisons and genuine reader input helps
Who's behind this site
You can read more about how and why this site was built, and how we approach reviewing poker rooms, on our About Us page. Our full terms of use, including how we handle content and any commercial relationships, are set out in our Terms and Conditions.
A quick reminder
Compare Poker Sites may earn a commission when readers sign up through links on this site — this never affects how sites are ranked or reviewed. All content is intended for adults of legal gambling age in their state (21+ in most states, 18+ in a few), and nothing on this site should be read as a guarantee of winnings or a way to make money. If gambling stops being fun, or you're finding it hard to stop, help is available around the clock through 1-800-GAMBLER.